Tablet fail...
Posted: Mon Dec 29, 2014 8:20 pm
Well, poo.
Maggie's tablet is refusing to charge.
And it was a refurb and i customised it to the extent it probably isn't exchangeable. Right now i'm on hold at Hisense's customer service to see if it would be worth it to take it in to be fixed or just to buy another refurb to transfer everything to.
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Customer Service tells me that Hisense doesn't work on refurbs even for pay. They have contract repair stations, but none near me.
He also tells me what i suspected - that it's probably the USB port (i suspected it because it doesn't show up on the computer when i plug it in, either). If i knew how to crack the damned thing open and had the tools, i could resolder the flippin' thing myself. But i don't and i don't.
So what i need to do is see if i can find a shop near here that will consider working on it, and how much they estimate and how long they figure it would take.
And if the answers are what i anticipate they probably will be, then i need to buy another one, because it will be no more expensive and take no longer.
====================
i KNOW how to repair it if it's just cracked solder on the connectors, or if it's a bad connector.
The Navy taught me the basics of such stuff back in 1968, and i worked in electronics most of my life.
I don't have the tools currently, and, if it's anything more than the USB port (thought that's unlikely), messing about inside it may cause repair shops to be cranky about it when i take it to them. (I worked in a repair shop for a while.)
==================
I have a link to a shop in Charlotte that quotes $29.95 for the repair. Tomorrow i'm gonna call them and see if they sound legit. If so, when i get some money in on Wednesday, i can ship it off Priority Mail, and, depending on their turnaround time, it ought be back by the end of next week.
Maggie's tablet is refusing to charge.
And it was a refurb and i customised it to the extent it probably isn't exchangeable. Right now i'm on hold at Hisense's customer service to see if it would be worth it to take it in to be fixed or just to buy another refurb to transfer everything to.
=====================
Customer Service tells me that Hisense doesn't work on refurbs even for pay. They have contract repair stations, but none near me.
He also tells me what i suspected - that it's probably the USB port (i suspected it because it doesn't show up on the computer when i plug it in, either). If i knew how to crack the damned thing open and had the tools, i could resolder the flippin' thing myself. But i don't and i don't.
So what i need to do is see if i can find a shop near here that will consider working on it, and how much they estimate and how long they figure it would take.
And if the answers are what i anticipate they probably will be, then i need to buy another one, because it will be no more expensive and take no longer.
====================
i KNOW how to repair it if it's just cracked solder on the connectors, or if it's a bad connector.
The Navy taught me the basics of such stuff back in 1968, and i worked in electronics most of my life.
I don't have the tools currently, and, if it's anything more than the USB port (thought that's unlikely), messing about inside it may cause repair shops to be cranky about it when i take it to them. (I worked in a repair shop for a while.)
==================
I have a link to a shop in Charlotte that quotes $29.95 for the repair. Tomorrow i'm gonna call them and see if they sound legit. If so, when i get some money in on Wednesday, i can ship it off Priority Mail, and, depending on their turnaround time, it ought be back by the end of next week.